When will I receive my briefing?
If you’re flying within 18 hours, preparation starts after payment and can take a few minutes. Otherwise, we prepare it around 18 hours before departure. We’ll email you a link when it’s ready.
How far ahead can I buy?
Choose a flight departing in the next seven days. We prepare your briefing near departure, using forecasts for when you’re due to fly.
How fresh is the information?
We check regularly updated aviation weather sources when preparing your briefing near departure, matching forecasts to your flight times. Your delivered briefing captures that forecast; it doesn’t update live after delivery.
How reliable is the turbulence forecast?
Otis forecasts where stronger movement is more likely and what it could feel like. The chart and explanation help you prepare, while recognising that weather and routes can change. Not every bump is predictable.
Does £24 cover the whole trip?
£24 includes your written briefing, spoken audio and PDF for one flight. Read before travelling and listen on board. Return and connecting flights need separate briefings. There’s no subscription.
What if Otis can’t produce my briefing?
If we can’t produce it, we automatically arrange a full refund to your original payment method. For help accessing a briefing you’ve bought, email hello@otis.flights.